FitPass LIFE / Privacy Policy

Effective Date: April 21, 2025

At FitPass LIFE, your trust matters. This Privacy Policy outlines how we collect, use, and protect your personal information through our mobile app, website, and associated services. We are committed to transparency, simplicity, and your right to privacy.

1. What We Collect

We collect information that helps us personalize and improve your wellness journey:

Personal Information You Provide:

  • Name, email address, date of birth, gender

  • Login credentials (encrypted)

  • Contact preferences

  • Wellness goals and survey responses

Activity & Wellness Data:

  • Physical activity logs (steps, workouts, routines)

  • Mood and emotional journaling entries

  • Spiritual insights or reflections (if you opt-in)

Device & Usage Data:

  • App usage behavior

  • Device type, operating system, and IP address

  • Cookies (for session functionality only)

2. What We Don’t Do

We believe in ethical, transparent wellness.

  • We do NOT sell your data.
    Your personal information is never sold or rented to advertisers, marketers, or any third parties.

  • We do NOT work with affiliate marketers.
    We do not profit from referring users to third-party products or services.

  • We do NOT track you across other sites or apps.

3. How We Use Your Information

We use your data only to improve your experience:

  • Personalize wellness, emotional, and spiritual content

  • Generate progress insights and motivational feedback

  • Deliver technical support and service updates

  • Analyze anonymized trends to improve product offerings

We never use your data to make automated decisions that significantly affect you without human oversight.

4. How We Protect Your Information

Your data security is our priority.

  • End-to-end encryption on sensitive data

  • Secure cloud storage using reputable providers

  • Access limited to trained FitPass LIFE personnel under strict confidentiality

  • Regular audits and security assessments

5. Your Privacy Rights

Depending on where you live, you may have the right to:

  • Access the personal data we hold about you

  • Correct inaccurate or incomplete data

  • Delete your account and all associated data

  • Export your data to another service

  • Restrict or object to certain types of data processing

To exercise these rights, email us at privacy@fitpass.life.

6. Data Retention

We retain your data only as long as needed to provide you with services or as legally required. If you delete your account, your data is fully deleted within 30 days unless otherwise mandated by law.

7. Children’s Privacy

FitPass LIFE is not intended for children under 13. We do not knowingly collect personal data from anyone under this age without verified parental consent.

8. Changes to This Policy

We may update this policy from time to time. If we make material changes, we will notify you through in-app messaging or email. Continued use of FitPass LIFE means you accept those changes.

9. Contact Us

Have questions? Need help? We’re here.

FitPass LIFE, LLC
PO Box 577.
Gardner, KS 66030
Email: admin@fitpass.life
Phone: (913) 346-5693